One-Time Verification That Protects Your Balance
Why bother with verification? Because a wallet account with no name check is easy for someone else to empty. We ask once, and a cleared file keeps your cash-outs open for as long as your details stay the same. Send a clear photo of your National ID or passport, a selfie holding it, and the wallet number registered in your name. Blur
and glare cause delays, so shoot in daylight. If the name on your wallet differs from the ID, sort that with the wallet operator first — we cannot pay out to a mismatched account.
- Open the verification tab — Inside your account, the verification page lists what is still missing. It shows each item as pending, approved or rejected, so you always know the exact gap.
- Upload your ID — Photograph the front of your National ID or passport on a flat surface with no glare. All four corners need to sit inside the frame.
- Add the selfie — Hold the same document next to your face and take one shot. We compare the face, the name and the document number.
- Match the wallet name — Check the wallet number you use for bKash, Nagad or Rocket is registered to the same name as your ID. That match is what lets a payout go through.